Frequently Asked Questions

A transaction manager is a professional who assists real estate agents with administrative and organizational tasks throughout the home-buying or selling process. We manage timelines, prepare and review documents, coordinate communication, and ensure the transaction progresses smoothly. This allows you to focus on building client relationships and closing more deals.

No, we do not assist with negotiations. Our role is strictly administrative and organizational. We support agents by managing timelines, tracking documents, and ensuring all parties stay on task and informed throughout the process, but all negotiations remain the responsibility of the agent.

Our services include:

• Preparing and managing transaction timelines.

• Coordinating communication between clients, lenders, title companies, and inspectors.

• Reviewing contracts for accuracy and compliance.

• Sending reminders for important deadlines.

• Managing signatures and ensuring all documents are completed.

• Overseeing the compliance approval process.

See more listed on our Services Page.

We create a detailed transaction timeline at the start of each deal and monitor all deadlines carefully. Automated reminders and proactive communication help ensure everyone stays on schedule, reducing the risk of delays.

Yes, we act as an extension of your team and can communicate directly with clients, lenders, title companies, and other parties as needed. However, we always work under your guidance and ensure that all communication aligns with your standards.

Yes, we are well-versed in compliance requirements and brokerage-specific paperwork. As part of the onboarding process with Level Up RE Services, we make sure that we have the most up-to-date compliance document requirements. Inside your file, we cross-check all documents to ensure accuracy, and submitted on time to meet brokerage and legal standards.

Yes! We offer flexible solutions tailored to your specific requirements. Whether you need full transaction management or support with only certain tasks, we’re here to adapt and provide the best service for your business.

Listing to Live  •  Contract to Close  •  Compliance Only  •  Dotloop Template Setup

Hiring a transaction manager can save a real estate agent 10-20+ hours per transaction, depending on the complexity of the deal. Here's how the time savings break down:

1. Administrative Tasks (5-10 hours):

   • Drafting and managing contracts, addenda, and disclosures.

   • Organizing timelines and tracking deadlines.

   • Sending and following up on emails related to inspections, appraisals, and closing.

2. Client and Partner Communication (3-5 hours):

   • Coordinating between clients, lenders, inspectors, and title companies.

   • Ensuring all parties are informed and aligned.

3. Compliance and Documentation (2-3 hours):

   • Reviewing files for accuracy and completeness.

   • Submitting final documents to the brokerage for compliance.

4. Problem Resolution (2-3+ hours):

   • Addressing last-minute changes or issues during the transaction process.

By delegating these time-consuming activities, agents can focus more on client acquisition, building relationships, and closing deals, ultimately increasing their productivity and income potential.

Absolutely! All files and documents remain accessible to you at all times. We work within your preferred systems or provide secure shared platforms to ensure transparency and accessibility whenever you need them.

We introduce ourselves as part of your team, using your branding and communication style. Clients will see us as an extension of your business, ensuring a seamless and professional experience for them.

We do not offer a trial run, but our services come with no long-term commitments. We are dedicated to delivering exceptional service, and if we’re not the right fit for you, you’re free to discontinue at any time without obligation. You would only pay a prorated amount for services rendered.

We can provide an overview of our standard task list to give you a clear idea of our services. If you’d like a more tailored approach, we can schedule a one-on-one consultation to create a custom plan that fits your specific needs.

No, we operate on a pay-as-you-go model. You can use our services as needed, without the pressure of long-term commitments or ongoing costs. This supports a business model that allows flexibility, and low overhead as you Level Up to the next stage of your business.

Simple answer, if you don't close, you don't pay. All Contract to Close Services are paid at the closing table. Listing Services are pre-paid and non-refundable once work has begun.

Yes absolutely. We keep you updated in many ways.

1. Email Communication: You as the agent are included on all emails to your clients and the most pertinent emails to the other parties of the contact. 

2. Calendar Updates: All milestone events and contract timelines are synced to your transaction calendar. Visible with changes as they may happen. You and your clients will also be invited to all calendar events for things such as closing and inspections.

3. Agent & Client Portals: These incredible portals will allow you or your clients to see the progress as we move through the task list together. You will see updates to the transaction tasks in real-time! 

4. Quick Responses: We understand that updates in the world of real estate can happen at any time. We are here to help you via email or text. You will hear from us quickly.

Not a problem.

We can support individual agents or entire teams. Our systems are scalable, so we can manage multiple agents' transactions efficiently while maintaining quality and accuracy.